Terms & Conditions - Retailers
We appreciate your business!
ORDERS: Minimum opening orders are $300; Minimum re-orders are $150. Retailers must furnish their sales tax number or resale certificate.
PAYMENT TERMS: Terms are net 30. Opening orders require a 50% prepayment and, if applicable, freight. We accept payment by credit card (Visa, MasterCard, Discover and American Express). Credit cards are welcomed and will expedite shipments.
PREORDERS, AVAILABILITY AND NEW PRODUCTS: Kindly allow lead time when placing an order for any new productions. This allows time for meeting high-demand production, overseas transit time, and U.S. Customs and our various QA measures. We are taking preorders now for delivery in 90 to 120 days. If you have particular dates in mind please let us know so we can accommodate your preferences.
SPECIFICATIONS AND PRICING: Prices in catalog are SRP. Wholesale prices are subject to change without notice. Specifications, materials, packaging and availability are subject to change without notice as we continuously improve our existing products.
CLAIMS/RETURNS: Any shipping/freight damage or loss must be claimed by consignee with freight carrier. Please keep damaged outer carton for carrier to inspect. All claims must be reported to RDP Productions, Inc within 7 days of receipt of shipment. A 20% restocking charge as well as all freight charges will apply to customers who return merchandise to us after receipt of shipment. Our prior authorization is required for any returns, which must be suitable for retail sale and are subject to inspection prior to acceptance.
CANCELLATIONS: All cancellations must be requested in writing within seven days of placing order (including order acceptance) and confirmed by RDP Productions, Inc. Cancellations received after seven days of placing order or refused shipments will be charged a 20% restocking charge. We may cancel (and refund) orders for unforeseen reasons. Refused shipments are also subject to freight charges.
BACKORDERS: All backorders will be shipped automatically when stock becomes available unless cancellation request in writing is made prior to shipping.
LATE PAYMENTS, PROCESSING AND OTHER FEES: All past due accounts are subject to a finance charge of 1.5% per month (18% annually). All collection costs and attorney's fees will be charged to customer should legal action be required. Delinquent accounts will be reported to the credit agencies. Fees of $35 will be charged for international wires or returned checks. Fees of $20 will be charged for domestic wiring. A 1% processing fee will be charged on each order.
SHIPPING: F.O.B. Long Beach. Freight and/or shipping will be paid by the customer.